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Best Practices for Working with a Managed Services Provider (MSP)

Partnering with a Managed Services Provider (MSP) can transform your business’s overall IT strategy

However, it’s essential to know how best to work with an MSP for maximum benefits. Here are some best practices to guide you:

Clearly Define Your Goals

Before engaging with an MSP, establish your business objectives. Are you seeking to improve data security, enhance system uptime, or streamline your IT operations? Clearly defined goals will guide the MSP to provide the appropriate services for your business.

Maintain Open Communication

Effective communication is vital for any partnership. Ensure you maintain regular communication with your MSP to discuss issues, provide feedback, or discuss changes in your business needs. This will allow the MSP to adapt its services to meet your evolving requirements.

Understand Their Service Level Agreements (SLA)

An SLA is a critical part of any MSP partnership. It outlines the level of service you can expect, including response times, system uptime, and performance metrics. Make sure you fully understand your MSP’s SLA to set realistic expectations.

Leverage Their Expertise

An MSP brings to your business a wealth of knowledge and experience. Leverage their expertise to stay abreast of the latest technologies and industry best practices. They can provide invaluable guidance on how to best utilize IT to achieve your business goals.

Review Performance Regularly

Schedule regular performance reviews with your MSP. These review meetings can help identify areas of improvement and ensure you’re getting value from the partnership.

Working effectively with an MSP involves clear communication, setting transparent expectations, and leveraging their expertise. By following these best practices, business owners can form a successful partnership with an MSP, leading to improved IT operations and ultimately, business growth.
If you are not already working with a Managed Services Provider like DelVal Technology Solutions, we would be happy to provide a complimentary evaluation of your IT Environment and provide you with our recommendations.

Schedule an assessment today.

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Top Advantages an MSP Brings to Your Business

Top Advantages Of Working With an MSP


A Managed Services Provider (MSP) provides cost-efficiency for their clients in several ways. First and foremost, they eliminate the need for hiring a full-time, in-house IT team. This allows clients to save significantly on employee-related costs such as salaries, benefits, and ongoing training.
MSPs provide a team of IT experts who are up-to-date with the latest technological advancements, enabling businesses to access top-tier IT services without the financial burden of hiring specialists.
Secondly, MSPs operate on a proactive, rather than reactive, model. This means they continuously monitor and manage your IT infrastructure to prevent problems before they occur, reducing the potential for costly downtime and data loss.
Moreover, with an MSP, businesses have the flexibility to scale services up or down based on demand, ensuring they only pay for what they need. Thus, MSPs provide businesses with predictable, controlled IT costs, making budgeting easier and more accurate.

Expertise and Knowledgeable Support Team

An MSP brings a wealth of expertise and a knowledgeable support team to small and mid-sized businesses that is often difficult to achieve independently. The MSP’s team consists of specialists in various areas of IT, from network operations and cybersecurity to data management and cloud services. This diverse skill set ensures that businesses receive comprehensive IT support covering all potential issues and challenges, something that’s generally tough to obtain with a limited in-house team.
Moreover, MSPs are always at the forefront of the latest technological advancements and trends. They invest in continuous training and development for their team members, ensuring they stay updated with evolving IT solutions and technologies.
By partnering with an MSP, businesses gain access to a team of IT experts who can not only swiftly resolve existing problems but also anticipate and mitigate potential IT issues. This level of expertise and proactive support is typically out of reach for most small to mid-sized businesses without considerable investment in IT resources.

Proactive Maintenance and Security Monitoring

One of the standout benefits of partnering with a Managed Services Provider (MSP) is their commitment to proactive maintenance and security monitoring. MSPs utilize advanced tools and technologies to continuously monitor your IT infrastructure, identifying and addressing potential issues before they escalate into more significant problems.
This proactive approach is far superior to the traditional break-fix model, where issues are only addressed once they’ve caused downtime or data loss.
In terms of security, MSPs offer sophisticated, round-the-clock monitoring services that most small businesses would struggle to implement on their own. They can detect and mitigate cyber threats in real-time, protecting your business from the damaging effects of data breaches and other cyber-attacks. MSPs also continuously update and patch your software and systems, helping to shield your business from potential vulnerabilities.
In addition, MSPs have the knowledge and expertise to create custom security strategies tailored to the unique needs of your business. An in-house team in a small business may not have the time or resources to develop and maintain such a comprehensive security protocol. This level of detail and attentiveness in proactive maintenance and security monitoring is a key advantage of partnering with an MSP, providing small businesses with peace of mind and allowing them to focus on their core business functions.

Scalability for Business Growth

Managed Services Providers (MSPs) are instrumental in helping businesses navigate the challenges of scalability and growth. In today’s rapidly evolving digital landscape, a company’s IT requirements can change drastically and quickly. The ability to scale IT resources up or down in response to business demands is a vital aspect of maintaining efficiency and competitiveness.
An MSP can provide scalable solutions that adapt to the changing needs of a business. They have the resources, expertise, and infrastructure to swiftly adjust the level of IT support and services according to the growth pace and changing needs of your business. This flexibility allows businesses to manage growth effectively without the necessity to invest in additional internal resources or infrastructure.
Moreover, the scalability provided by MSPs ensures that businesses are equipped to handle increased workloads, user demands, or data volume. MSPs can also rapidly deploy new technologies or applications that support business expansion. Therefore, businesses can seamlessly grow and expand without worrying about the associated IT challenges or risking downtime or inefficiencies.
When a company partners with an MSP, they gain a strategic partner who understands their business goals and aligns IT solutions accordingly. This partnership allows businesses to focus on their core competencies and strategic initiatives, while the MSP efficiently manages the scalability of IT services. Thus, through strategic planning, flexibility, and bespoke IT solutions, MSPs play a crucial role in supporting and managing business growth.

Increased Productivity & Efficiency

Partnering with a Managed Services Provider (MSP) can significantly enhance a business’s productivity and operational efficiency. This improvement is a direct result of the MSP’s ability to quickly address IT issues, implement efficient processes, and maintain optimal uptime. When businesses are not weighed down by IT-related problems, they can focus on their core operations, leading to higher productivity.
MSPs employ advanced technologies and methodologies to automate routine tasks, optimize IT functions, and reduce downtime. For instance, they might set up automated backups, data recovery solutions, or system updates, freeing businesses from time-consuming maintenance tasks. This automation also reduces human error, further enhancing efficiency and productivity.
Moreover, MSPs can streamline business processes through the effective implementation and management of IT systems and applications. They have the expertise to identify and eliminate redundant processes, replace outdated systems, and introduce innovative solutions that improve workflows. As a result, businesses can achieve more in less time, which significantly boosts productivity.
Additionally, MSPs provide businesses with round-the-clock, reliable IT support. This ensures that any technical glitches or issues are quickly resolved, minimizing downtime and disruption to core business functions. The ensuing stability and reliability within the IT environment foster an atmosphere of productivity and efficiency.
Whether it’s through process optimization, automation, reliable support, or uptime guarantee, MSPs play a pivotal role in enhancing business productivity and efficiency. By taking the IT burden off the business, MSPs empower them to channel their resources towards strategic planning, innovation, and growth, thereby improving their overall performance and competitive edge.

Improved Customer Service & Satisfaction Levels

In the current competitive business climate, excellent customer service is the key to gaining and retaining customers. A Managed Services Provider (MSP) plays a critical role in helping businesses improve their customer service and satisfaction levels.
One of the primary ways MSPs contribute to improved customer service is by ensuring uninterrupted business operations. MSPs proactively monitor and manage a company’s IT infrastructure to prevent technical issues that could lead to service disruptions. When IT systems function smoothly, businesses can deliver consistent, high-quality service to their customers, thereby increasing customer satisfaction.
Moreover, MSPs provide 24/7 support, ensuring that any unexpected IT issues are swiftly resolved, minimizing any potential disruption to customers. Quick response times and efficient problem-solving not only enhance customer service but also build customer trust in the reliability of the business.
MSPs can support businesses in implementing advanced technologies that enhance customer service. For example, they can help deploy customer relationship management (CRM) software, AI chatbots, or data analytics tools that enable businesses to understand their customers better and provide personalized services. Thus, MSPs play a crucial role in enabling businesses to leverage technology to improve their customer service.
In conclusion, by ensuring a robust and reliable IT infrastructure, providing swift support, and enabling the deployment of advanced customer service tools, MSPs significantly contribute to improving a business’s customer service and satisfaction levels.

Reliable Backup and Disaster Recovery Solutions

Managed Services Providers (MSPs) play a pivotal role in ensuring data protection and recovery for businesses. They provide robust and redundant backup solutions that help safeguard valuable business data against unforeseen circumstances like cyberattacks, hardware failure, or natural disasters.
MSPs employ state-of-the-art technologies and advanced methodologies to establish an automated and efficient backup process. This includes scheduled backups, continuous data protection, and off-site storage of backup data.
Scheduled backups ensure that data is consistently backed up at regular intervals, while the continuous data protection approach captures changes to data almost in real time, offering near-instantaneous backup and recovery. Furthermore, off-site storage of backup data provides an additional layer of protection, ensuring that the data is secure even if the primary business site is compromised.
Disaster Recovery (DR) is another crucial service offered by MSPs. They develop comprehensive DR plans tailored to the unique needs of a business. These plans detail the steps to be taken in the event of a disaster to swiftly restore the IT systems and minimize downtime. This includes establishing a recovery time objective (RTO) and recovery point objective (RPO) that align with the business’s operational requirements.
MSPs also leverage cloud technologies for disaster recovery, known as Disaster Recovery as a Service (DRaaS). This approach provides businesses with a scalable, flexible, and cost-effective solution for disaster recovery. It ensures that critical systems can be rapidly restored in the cloud following a disaster, allowing for business continuity even in the most challenging situations.
In conclusion, through redundant backup solutions and comprehensive disaster recovery plans, MSPs provide businesses with the necessary tools to protect their data and ensure continuity in the face of uncertainty. This peace of mind allows businesses to focus on their core competencies, knowing that their data is secure and recoverable.
If you are not already working with a Managed Services Provider like DelVal Technology Solutions, we would be happy to provide a complimentary evaluation of your IT Environment and provide you with our recommendations.

Schedule an assessment today.

Server racks with partial view of IT Tech on right side

The Reliability of Managed Services Providers: A Data-Driven Perspective

MSP’s have emerged as a reliable solution for businesses seeking robust, flexible, and cost-effective IT support.

The increasing adoption of MSPs can be attributed to their proven reliability, but what does the data say? Let’s delve into some pertinent statistics and facts to understand why MSPs are a preferable option for businesses.

High Satisfaction Rates

According to a recent survey by Clutch, a leading B2B ratings and reviews platform, 59% of businesses use an IT service provider, and 61% of those are fully satisfied with their MSP’s services. This high satisfaction rate indicates the reliability and efficiency of MSPs in providing IT support that meets or even exceeds the expectations of businesses.

Managed Services: A Growing Market

The managed services market is anticipated to grow from USD 223 billion in 2020 to USD 329 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 8.1% during the forecast period, according to a report from MarketsandMarkets. This projected growth is a testament to the increasing trust businesses place in the reliability of MSPs.

Reduction in Downtime

A survey conducted by the IT Industry Council found that companies using MSPs experienced a 64% reduction in downtime. Downtime can be massively disruptive and costly for businesses. The fact that MSPs can significantly reduce these occurrences underlines their dependability.

Enhanced Security

Business owners know that cyber threats are increasingly prevalent and sophisticated, and security is a paramount concern for all businesses. A study by the Ponemon Institute found that businesses that partnered with an MSP improved their odds of detecting and responding to a cyber breach by 53%, underscoring the reliability of MSPs in managing data security.
In conclusion, the reliability of Managed Services Providers is well-documented and backed by data. Through high satisfaction rates, a growing market, reduced downtime, and enhanced security, MSPs prove to be a reliable and beneficial option for businesses of all sizes. Their ability to manage complex IT tasks allows businesses to focus on their core operations, fostering growth and innovation.

If you are not already working with a Managed Services Provider like DelVal Technology Solutions, we would be happy to provide a complimentary evaluation of your IT Environment and provide you with our recommendations.

Schedule an assessment today.

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How can Managed Services Providers help organizations protect their data?

In today’s digital world, data breaches and IT security risks are an ever-present reality. Even small and medium-sized companies must now take proactive measures to protect their sensitive data from malicious actors. While larger Enterprises have the resources to hire top IT experts, many smaller organizations must look for alternatives, such as partnering with a trusted Managed Services Provider (MSP) for comprehensive IT support and monitoring.
Proactive IT solutions can help prevent most data breaches before they occur while also preparing organizations for effective mitigation should a breach occur.
Understanding the risks associated with data breaches and security threats is required in order to properly prepare. Cybercriminals are continuously searching for vulnerabilities that can be exploited, so investing in proactive measures such as real-time network monitoring and timely patching is essential in order to stay ahead of them.
By using a combination of advanced technologies and human insight, organizations can identify potential threats before they become damaging breaches.
An effective strategy for mitigating cybersecurity risks begins at the organizational level by cultivating a culture of security awareness among all stakeholders. Encouraging up-to-date knowledge and understanding of cyber threats throughout the company helps employees recognize potential risks early on and take appropriate steps to prevent them.
For example, consider the boardroom conversation between Max, the COO of an e-commerce company, and Sarah, the Sales Director discussed earlier: Sarah was able to calmly explain the need for proactive IT support due to her understanding of constantly evolving cyber threats. Similarly, Emily’s conversation with Alex highlighted not only the importance of proactive measures but also offered specific examples such as continuous network monitoring in order to mitigate risks effectively.
Finally, consider how efficiently organizations can respond when they have already implemented proactive IT solutions: In one case study, a financial institution was able to detect an intrusion attempt thanks to its Managed Services Provider’s proactive monitoring capabilities – allowing them to isolate the threat before any damage was done. This illustrates just how beneficial proactivity can be when it comes to preventing data loss or other negative outcomes caused by cyberattacks.
At the end of the day, protecting your organization against malicious actors requires taking a proactive approach to IT support and monitoring – from utilizing advanced technologies for continuous surveillance and vulnerability identification to fostering a culture of security consciousness throughout your organization. By doing so you guarantee optimal defense against cyber threats while ensuring that customer trust remains intact should any breaches occur.
If your organization is not already working with a Managed Services provider, or if you feel your current provider is not taking security as proactively as you think they should reach out to us and we will be glad to have a conversation about your current IT Security and Management and do an IT environment review to see if there are any areas of concern.

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A quality Managed Services Provider can save your business money and aggravation

A quality managed services provider can save your business money and aggravation by providing comprehensive IT management services.

These services typically include server and PC repair and maintenance, IT security management, and proactive monitoring of your company’s complete IT environment.
Today businesses heavily rely on information technology (IT) systems to support their operations. However, maintaining reliable and efficient IT systems can be a daunting task, especially for small and medium-sized enterprises (SMEs) that have limited resources and expertise. This is where a quality managed services provider (MSP) can play a critical role in enabling businesses to focus on their core activities while ensuring that their IT infrastructure runs seamlessly.
One of the key benefits of a managed services provider is their ability to ensure that your IT infrastructure runs smoothly. They do this by proactively monitoring both hardware and network resources, which allows them to identify and correct potential downtime events before they happen. This helps to minimize disruptions to your business operations, as well as improve employee productivity and uptime.
A comprehensive MSP plan typically includes server and PC repair and maintenance, network monitoring and optimization, backups and disaster recovery, cloud computing solutions, cybersecurity, and software management, among others. A Managed Services Provider proactively monitors and maintains a company’s IT resources which allow businesses to manage their IT costs more effectively and avoid unexpected expenses.
In addition to core IT management services, an IT Services Company should also provide other services designed to keep your business running smoothly. This includes network intrusion and malware protection, disaster recovery planning and implementation, and break-fix services for all IT-related infrastructure.
One of the main benefits of partnering with an MSP is the proactive monitoring and maintenance of IT systems. This involves using specialized tools and techniques to monitor the performance and health of hardware, software, and network components, detect potential issues, and resolve them before they have a chance to cause downtime or data loss. Proactive monitoring can also help MSPs identify trends and patterns in IT usage and provide recommendations on how to optimize resources, reduce costs, and improve security and compliance.
Another benefit of MSPs is their expertise and experience in managing complex IT environments. MSPs typically employ skilled and certified IT professionals who have in-depth knowledge of various IT systems, technologies, and industry best practices. This allows MSPs to offer customized solutions that are tailored to the specific needs and goals of each client. MSPs can also provide 24/7 support and service desk response to ensure that clients have access to IT support whenever they need it.
One area where MSPs are particularly valuable is cybersecurity. Cyber threats are increasingly sophisticated and pervasive, and businesses of all sizes are at risk of being targeted. MSPs can help businesses protect their IT systems from cyber attacks by implementing robust security measures, such as firewalls, antivirus software, intrusion detection systems, and employee training programs. MSPs can also conduct vulnerability assessments and penetration testing to identify weaknesses in IT security posture and recommend remediation measures.
In conclusion, partnering with a quality MSP can be a game-changer for businesses that want to stay ahead of their IT challenges and maximize their productivity and growth potential. MSPs offer a wide range of IT services and expertise that can help businesses reduce their IT costs, improve their resilience and performance, and enhance their security and compliance. If you are looking for a reliable and competent MSP, make sure to choose one that understands your business needs, has a proven track record, and can provide you with customized and scalable solutions that align with your goals and budget.
If you are not already working with a Managed Services Provider like DelVal Technology Solutions, we would be happy to provide a complimentary evaluation of your IT Environment and provide you with our recommendations.

Schedule an assessment today.

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it lifecycle management

3 Big Benefits of a Digital Clean-Up: Partner with an MSP for IT Lifecycle Management and More

Large-scale organizations have internal IT departments maintaining their tech infrastructure day and night. But what if you’re a small to medium-sized business owner with few or no IT resources who wants to perform a digital cleanup? The answer more and more businesses are arriving at is outsourcing. Managed service providers offer a variety of expert services like IT lifecycle management, security vulnerability assessments and more that can reduce costs, boost cybersecurity and increase uptime.

1. Reduce Costs with IT Lifecycle Management

Comprehensive digital clean-ups involve more than deleting outdated files and applications. One way an MSP can help business owners cut digital clutter, and reduce costs, is through IT lifecycle management.

Effective IT lifecycle management can help business owners make smarter purchasing decisions and improve technology longevity over several years.

How IT lifecycle management works:

Most businesses today depend on reliable technology. But technology degrades over time and leads to lagging, slowness, lost connectivity and downtime. IT lifecycle management services work by:

  • Providing a detailed inventory of your IT hardware and software
  • Mapping out the full lifespan of your technology
  • Identifying where in the lifecycle your technology lies
  • Maximizing fully operational and underutilized technology
  • Retiring outdated technology safely and securely

2. Reduce Risk with Proactive Cybersecurity Services

Those large-scale organizations with internal IT departments are actually at less risk of a cyberattack than small and medium-sized businesses. Hence the importance of SMBs partnering with an MSP on security maintenance.

Cybersecurity is understandably a major focus for most business owners. Data breaches can result in a damaged reputation and, ultimately, force owners to close doors for good.

How proactive cybersecurity services work:

MSPs are well-versed in conducting assessments to gauge cybersecurity vulnerabilities. Potential weak points are evolving all the time as cybercriminals are coordinating more sophisticated attacks and attacking more frequently. Common tests include:

  • Dark web monitoring: Scans the dark web for your stolen data.
  • Security vulnerability assessments: Reviews your IT infrastructure for security weaknesses.
  • Penetrating testing: Simulates a cyberattack on your IT infrastructure to uncover potential vulnerabilities.

3. Increase Uptime by Revisiting Backup and Recovery Strategies

Even if you have a robust data backup and recovery strategy in place, it needs regular testing and updates to ensure it will be there when you need it. As your business grows, it’s imperative that you keep your plan up to date.

Reliable backup and recovery strategies are a modern necessity when so much of today’s business relies on safe, accessible data.

How Backup and Recovery Strategy Maintenance Works:

Things change, and your backup and recovery plan should change too. Even the best of plans that worked last year may not work today. Typical backup and recovery plan maintenance includes:

  • Testing of data backup and recovery systems
  • Revisiting processes and procedures
  • Inclusion of new or updated business assets and applications
  • Recovery personnel updates

These are just a few of the benefits SMBs realize through working with an MSP. From performing digital clean-ups to increasing digitization or providing expert consultation, businesses are increasingly enjoying the rewards of working with an MSP. If you’re interested in partnering with an MSP, let us know. We have an experienced staff, innovative technologies and cost-effective services to keep your business running at its best. Contact us today.

digital clean-up

How To Put Your Employees First When Doing a Digital Clean-Up

It’s spring, and you probably have cleaning on your mind. When you think about how often you organize your house or tidy up your desk, it might not occur to you to do the same with your technology. Did you know that when you take on a digital clean-up through your business, you can not only organize your business technology, but you can also discover what technology needs to be updated, refreshed or eliminated? In fact, this can lead to a digital transformation process, and help you improve productivity, efficiency, workflow and even profit. Yet, according to Forbes, 70 percent of digital transformation processes fail. In this blog, we will explain five reasons why businesses fall short when updating their technology.

Starting the Digital Transformation Process

Digital clean-ups are about more than deleting old files. This digital transformation process will help you evaluate your equipment to make sure it’s working efficiently. It will also help you to determine if there are updates that are needed, or if it’s time to retire old equipment and invest in something new. Updating technology isn’t always an easy task, especially when it comes to your employees who may not love the idea of change or new processes.

We can help you navigate around the common mistakes businesses encounter when the need arises to update technology.

Here are five things you should avoid when updating your technology:

1. Forcing change: When faced with new technology, employees might have a hard time adapting to change. It’s imperative that employees understand the benefits. Don’t force a change without hearing their side first. If the change is necessary, help them to understand that it’s an essential step for business growth. Implementing new and updated technology can boost productivity and keep your employees happier in the long term. Keep them involved in your process and remind them that the needed changes will benefit their work experience in the future.

2. Miscommunication: Communication is key when it comes to your employees. Make sure that when new technology is implemented that your employees understand why the change has happened. If you listened to our first step, you have included them in the process, so let them know that their role in digital transformation is valued. Working with a new system is hard, so make sure your employees are aware and ready for the change.

3. Layering new tech onto old tech: In some cases, layering old tech onto new tech makes sense, but not all the time. It can be tempting to hold onto old processes when implementing new technology. Instead of focusing on compatibility, find a solution that you can rely on for many years to come—even if that means starting from scratch.

4. Setting unrealistic expectations: Implementing new technology might not be your fix-all to your problems. Set realistic expectations, and let your employees know what to expect from new technology. After implementing new tech, you will want to continue to monitor how the changes are impacting productivity, profitability and office morale.

5. Lack of training: Don’t expect your employees to understand new technology right away. Make sure proper training is put in place to lead your team to success. Lack of training can lead to downtime and really set your business back. Keep in mind that your IT partner can always offer up additional training to ensure you enjoy a digital transformation with efficiency.

Get Help from an MSP You Can Rely On

We know that a digital transformation can be tricky, and we want you to know that taking on this task doesn’t have to be difficult. By partnering with an expert like us, we can help align your expectations with reality. Show your employees that technology improvements are something to celebrate, not dread.

Take the next step and get the services your business deserves. Put your trust in us and we will help you get a fresh “spring” outlook on your tech. Give us a call today.

IT Help Desk Professional

Make Technology Work For You: 5 Advantages of outsourced IT Management

As a business owner, important it is important to stay competitive and keep up with the latest technology trends. With limited resources, it can be difficult to find the time or expertise to successfully manage your IT infrastructure. This is where outsourced IT management comes in – by working with an experienced outsourced IT provider, you can take advantage of the most up-to-date technologies and solutions at an affordable price. In this article, we’ll explore the top 5 benefits of outsourced IT management for small to mid-sized businesses and discuss why it’s important to invest in outsourced IT services.

From gaining access to specialized expertise to improved security and compliance, outsourced IT management can provide your business with the tools, resources, and support to succeed.

5 top benefits of outsourcing your IT Management

1. Access to Expertise

Outsourced IT providers provide access to highly skilled technical experts who understand the unique needs of your business. These experts are knowledgeable about the most up-to-date technology solutions and strategies that can meet the specific goals of each business. With outsourced IT, you don’t have to worry about hiring or training in-house staff, giving you access to specialized expertise and expertise on demand.

In addition, outsourced IT providers offer economies of scale that can offer more competitive pricing than if you were to hire a team of IT professionals yourself. This cost savings combined with access to expert knowledge makes outsourced IT management an attractive option for small to mid-sized businesses.

2. Cost Savings

With outsourced IT management, small to mid-sized businesses can take advantage of economies of scale and significantly reduce costs associated with IT infrastructure. You don’t need to hire or train in-house staff, eliminating costly overhead expenses like salaries, benefits, and training. Additionally, outsourced IT providers can offer better pricing due to their ability to purchase hardware and software in bulk, saving you money.

Outsourced IT also eliminates the need for costly investments in IT infrastructure. You don’t have to worry about purchasing, setting up, and maintaining your own servers or other hardware. This can save you time and money, allowing you to focus on tasks that are more important for your business.

3. Increased Efficiency

With outsourced IT management services, small business owners can streamline and optimize their operations without having to worry about the day-to-day management of their IT systems. Outsourced IT providers offer more sophisticated technologies and solutions that would be out of reach for most small businesses on their own. This allows you to take advantage of the latest technology without having to invest in expensive new hardware or software.

In addition, outsourced IT can help you manage multiple complex systems and applications from one central hub. This eliminates the need for multiple IT staff, allowing you to make better use of your limited resources and personnel.

4. Security and Compliance

Because outsourced IT companies specialize in managing IT systems, they can provide the expertise needed to ensure that businesses meet security and compliance requirements. IT Managed Service providers are experienced in implementing best practices to protect data and minimize risks. They can also help you manage network access, enforce security policies, and track activity for compliance purposes.

These IT professionals understand the need for secure networks that are up-to-date with the latest security patches as well as data encryption processes to protect confidential information. With outsourced IT, small businesses can rest assured that their data is secure and compliant.

5. Flexibility

Outsourced Managed IT solutions provide flexibility for small to mid-sized businesses as they grow and change over time. As your business needs evolve, experienced IT service providers are able to quickly and easily scale up or down their services to match your changing needs. This allows you to focus on your growth without additional capital investments in IT infrastructure.

Outsourced IT solutions also provide flexibility when it comes to choosing the software and hardware that best meets the needs of your business. This means you can access the latest technologies and applications without a large upfront investment or having to worry about compatibility.

Overall, outsourcing your IT management offers small to mid-sized businesses a cost-effective way to manage complex IT systems and take advantage of the latest technology. This allows businesses or all sizes to get access to expert knowledge and best practices, cost savings, improved efficiency, enhanced security and compliance, and greater flexibility. All of these benefits can help your business stay competitive and thrive in today’s digital world.

Final Thoughts

In conclusion, outsourced IT management is a great solution for small to mid-sized businesses looking to increase efficiency, reduce costs, and access expert knowledge. With professional Managed Services IT providers, businesses can take advantage of the latest technologies and applications without a large upfront investment or having to worry about compatibility. Additionally, outsourcing your IT provides enhanced security and compliance, improved efficiency, cost savings, and greater flexibility. All of these benefits can help any business stay competitive and know they are protected and up to date with their technology.

If you’re looking for an experienced outsourced IT provider, contact us today to learn more about how outsourced IT management can help your business succeed.

We are a Managed IT service provider specializing in cloud-based solutions, productivity tools and other innovative technologies that make a hybrid work model successful.

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hybrid workforce

Studies Show Hybrid Workforce Models Make Good Business

Let’s dive into some key industry findings:


42% of remote workers say if their current company discontinues remote work options, they will look for another job that does.

-Prudential’s Pulse of American Worker survey

Employees today expect flexibility and appreciate the ability to get work done when it’s convenient for them. While juggling the plethora of life’s obligations is challenging, the hybrid workforce model makes work/life balance possible. Modern pressures and responsibilities have evolved, and today’s employees expect their work schedule to follow suit.


Remote workers report less stress, more focus and a better work-life balance in comparison to fully onsite workers.

-Owl Labs

Employees today prioritize physical and mental health like never before. Hybrid work models give employees the control and flexibility to get work done and find time for a midday workout.


Businesses looking to stay competitive are embracing a more human-centric leadership approach. One study shows that providing employees with more control over their work and their work environment makes them more productive.


Outdated, command-and-control management models don’t inspire employees. Businesses can benefit from a more progressive leadership approach that allows employees the autonomy to work at their best, whenever or wherever that is.


Employers can save over $11,000 per year, per employee, as a result of less office space, increased productivity, reduced absenteeism and less turnover. Employees can save between $2,500 and $4,000 per year thanks to reduced food and fuel costs, lower car insurance premiums and less car wear and tear.

-A Global Workplace Analytics

We’re convinced. Hybrid work models save money.


30% of respondents surveyed reported they were more productive and more engaged when working from home.

– University of Chicago

Despite what some may think, most employees working from home aren’t eating chocolates while lying on the couch watching Netflix.


83% of workers around the globe prefer a hybrid workforce model.


It’s a fact.


Productive employees with flexible work schedules tend to stay with their employer longer than those without flexible work schedules.


Hybrid work schedules can help you hold on to your best and brightest.


Employee turnover cost can be 1.5 to 2 times the amount of the employee’s salary.


We all know the costs of employee turnover. The time and money spent recruiting and training new hires is just the beginning. The ripple effects are drops in employee morale and a tarnished industry reputation.

We make hybrid workforce technology easy

We are a local managed service provider specializing in cloud-based solutions, productivity tools and other innovative technologies that make a hybrid work model successful.

Schedule an assessment today.

hybrid work environment

Top Technology Solutions that Can Enhance Your Hybrid Work Environment

What makes a hybrid work environment work? A strong team and the right mindset are a start, but for this model to be successful, businesses need to utilize the right technology and solutions to remain relevant in this new trend. The right technologies can help support your employees’ work experience, aid in recruiting, while also helping to maintain a competitive edge in today’s digital world. As companies are moving away from remote work and more towards a hybrid model, issues are arising when it comes to reliable technology. Do you understand the need to invest in solutions that not only will make your employee’s jobs easier, but also help to mainstream your business? 


Let’s discuss how you can utilize technology solutions to enhance your hybrid work environment. 

Collaboration Tools 

Team collaboration tools are utilized by organizations to track progress on projects, regardless of location. These tools can include things like cloud storage, document synchronization, file-sharing, instant messaging and online whiteboards for collective comments. Some common tools that we recommend checking out are Clickup, or Trello.  

Communication Platforms 

When you have employees in different locations, you’ll want to secure a platform that aids in communication. These platforms are imperative in sharing information or supporting groups when working on projects. Communication and collaboration should be just as smooth at home as in the office. Fortunately, there are many tools on the market that can allow for communication to be seamless and accessible. Keeping your team connected is imperative to avoid disruptions. Some common platforms to investigate are Slack or Microsoft Teams.  

Security Software 

Flexible work environments require a different approach to security like a VPN or virtual private network. A VPN will encrypt and protect data to ensure that employees are the ones that are able to access information on the go.  

Video Conferencing Software 

These types of collaboration tools can offer flexibility and connection when not everyone is located within the same area. Video conferencing allows employees to connect with one another to collaborate on projects, touch base and even perform reviews. Microsoft Teams, Google Hangout and Zoom are some common players in the video software industry.  

Document Management  

When supporting your hybrid workers at home, you’ll need a tool that allows your employees to share and store documents electronically, in one-centralized location. File-sharing tools can enable your team to access documents without backing up your inbox. With this in place, you can also control who has access to important documents. SharePoint is a common document management system that you can put in place.  

Let Us Help You 

Selecting solutions to help your business to succeed can be daunting if you don’t know where to start. Here at Delval Technology Solutions, we can do just that. If you’re ready to transition to a hybrid workplace model, you’ve come to the right place. With experts like us, you’ll be up and running in no time. Your employees will thank you—give us a call.  


If you’d like to learn tips on how to better prepare your business for going hybrid, check out additional blogs in our resources section.