ai cybersecurity

Three Ways AI Cybersecurity Can Benefit Your Business in Pennsylvania

The days of solely using passwords to secure your network and data are over. And your IT team may be comprised of some of the best tech experts you know — but in today’s digital landscape, and with the ever-evolving skill of cybercriminals, it may not be enough to give your Charlotte-based business the protection it needs.

The answer may be found in AI cybersecurity, which is artificial intelligence that picks up where your team leaves off. Implementing AI doesn’t mean you have to fire your IT staff. Rather, it will enhance their work through constant network monitoring and lighten their burden, freeing up members of your team to spruce up your website or carry out other duties to help grow your business.

 

Here are some other ways AI cybersecurity can make you safer than you have been before:

 

It Quickly Detects Intruders

AI can teach itself all about your network and quickly familiarizes itself with who is permitted to access to it — and more importantly, who isn’t. Whether through passwords, retinal scans or multiple layers of authentication, AI acts as your company’s ultimate gatekeeper. Unlike humans, who need to carefully vet everyone requesting access and decide on each one, AI cybersecurity does so quickly and without compromising quality, preventing employees and customers from having to sit through long wait times while waiting for access.

It Never Gets Tired

Wouldn’t it be great if hackers had the decency to stick to a schedule? Or how about if they called ahead to let you know what time they planned to infect your network with ransomware? Of course, that isn’t the case. The truth is your company needs network monitoring 24/7/365 — but you and your employees are human and need to rest. AI cybersecurity, however, never drops its guard. Whether it’s 3 a.m. on a Sunday or while the turkey is getting carved on Thanksgiving, you will have the peace of mind in knowing your network is getting effective and efficient cybersecurity. No matter when a cybercriminal intends to strike, AI is ready to detect and resolve the incident long before it starts.

It’s Consistent

Even your best, most reliable employees miss a day of work on occasion. Sometimes it’s sickness, other days it’s car trouble — or they have some well-deserved time off coming their way. AI cybersecurity is always there. It never needs a sick day or arrives late because of a blown tire. You know what to expect, when to expect it. And knowing that AI has your cybersecurity covered no matter the time, day or holiday means you can allow your staff up to serve your customers and enhance your business.

 

Get the Protection Your Business Needs

 

Equipping your network with AI cybersecurity is essential. If you decide to outsource your cybersecurity to an MSP in Pennsylvania, make sure it is one that offers the most modern, innovative and up-to-date protection available. It needs to provide your business with round-the-clock monitoring designed to protect your data throughout all hours of the night. Using old, cookie-cutter cybersecurity is your way of inviting smart, sophisticated hackers into your network. Contact our team to learn more about our cybersecurity services and schedule a no-risk, no-cost security assessment.


The Government Response to CyberCrime

Cybercrime is on the rise in the United States. With increases of hundreds of precents and an estimated $590 million dollars paid out in attacks in the first half of the year alone, the threat is growing exponentially, and effecting American businesses. After a massive attack on the Colonial Pipeline which caused a brief gas shortage and other attacks on infrastructure by foreign actors, many wondered when our government would act. Currently there is legislation on the table which we will explore in this article.

 

The first of these bills has to do with compliance, specifically how long a company has to report a critical infrastructure attack. While CISA (Cybersecurity and Infrastructure Security Agency) has asked for flexibility, definite timelines being propose. There are three bills that have been introduced with this at the helm. In the Senate the two competing bills have a 24 and a 72 hour limit on reporting respectively. Critics have claimed that the 24 hour bill doesn't give organizations sufficient response time and takes away needed manpower. In the House, the bill calls for a 72 hour minimum and creates a Cyber Incident Review Board where critical infrastructure organizations must report to.

 

These are all being proposed to be added to the final draft of the Defense Authorization Bill. Also included in the House version of the bill is a change to the CISA directors assignment. It would make them a non-political 5 year appointee, similar to other intelligence agencies. The bill earmarks $500 million in cyber-security grants at the state and local levels. Further, it includes authorization for incentives for the cyber-security industry to find and report vulnerabilities as well as will implement a cloud based system of information sharing related to cybercrime for government officials.

 

The Senate has additional earmarks including $21 million dollars in discretionary spending to the CISA head. It allows for the Department of Homeland Security to step in and provide funds and aid in the case of a significant, devastating attack. The Senate has also set the state and local grant to a billion dollars in their version.

 

These changes can affect businesses that fall under the broad designation of infrastructure. Currently there are over one hundred compliance laws that have been passed in the last year alone between the local and the federal level, on top of the existing compliance laws on the books. While these laws vary by industry, one thing is the same across the board, the fines that come with violating these laws, while varying in amount are constant. Adding a federal mandate would also add a criminal element to not reporting these violations properly.

All this regulation may seem like a lot. However there is a bright spot. Reporting of cyber attacks is up over 60% from 2020. This allows for these attacks and those who carry them out are studied and documented. This allows for companies to strengthen software, create updates that patch vulnerable holes in the network, and cyber security experts such as Delval Technology Solutions to be even better adapt at preventing these attacks.

The fact is, if you are reading this, chances are you aren't a compliance expert. You are an expert in your field, running your business with all of the peaks and valleys that come with it.  The best thing you can do, no matter what the outcome of these defense bills, is to partner up with experts.

Having an MSP, like your friends at Delval Technology Solutions, by your side gives you access to experts. These experts follow the trends, in security and compliance,  to make sure you stay on the right side of regulation. On top of that you get someone monitoring your network, protecting your endpoints, and helping you make sure that your network and your business are protected. You will have a plan that allows you to be prepared if you ever are attacked while working with a partner working hard to ensure you never are. They even train your staff to ensure that everyone in your organization knows what to be on the lookout for.


Facebook Outage, DNS Servers and Your Business

Last week, a curious thing happened. About twenty four hours after a whistleblower spoke about the algorithms Facebook and it’s associated

properties used and a member of the team rebutted these claims, an outage occurred. Facebook, WhatsApp, Oculous and Instagram all went down for nearly and entire day, and speculation ran rampant as to the cause. We have witnessed massive ransomware hacks, on police departments, sports teams, and infrastructure this year. One had to wonder, was Facebook, a company worth the GDP of many countries that possesses Pentagon level cyber security, compromised to a level in which it couldn’t operate? According to internal sources at Facebook, that wasn’t the case. In fact, it was an issue that happens more frequently then cyber attacks, a DNS server error.

DNS stands for Domain Name Systems. DNS handles many things. The main one is that it allows for computers to translate words in domain names

into numerical data that allows for computers to connect to one another, the internet, and their network. This data is what is referred to as an IP address.

The server translates the requests and sends the user to the appropriate server in the network or on the internet. DNS was created to make the internet easier to use for everyday people. Instead of having to type a set of seemingly random numbers into a toolbar to navigate to a web page or to an internal server, DNS was created to allow the usage of words to get people to their virtual destination. Originally, these arraignments were made by hand, but as the demand and connectivity to the internet grew, it was obvious that was not a system that would work for everyday people. 

DNS serves as a way to handle the growing navigational needs of our digital world. The DNS directory is a worldwide directory, stored in it’s

own special servers called dns servers. These servers are interconnected to one another and connected to the internet at large, synchronizing directory

information and making it available to servers around the world.

Internal DNS servers can fail, and when they do, it can shut down enterprises. Last Mondays outage not only blocked access to Facebook and

it’s associated platforms for millions of users, but internally at Facebook it shut down communications. For those who were not logged into their work

stations, they were locked out until the issue was fixed. For others who were logged in before the crash, they were unable to communicate with one another. This compounded the problems faced by Facebook consumers, as the very people who were supposed to be working to get the network back online were unable to communicate via their terminals. In fact, it also locked many at their main campus out of the facilities entirely as the security doors reading the key cards couldn’t communicate with the main server. If Facebook was a house, it was on fire, 911 couldn’t answer the call and the water lines were down.

The culprit for this appears to have been an update to their network that wiped out all of the DNS information that Facebook and it’s properties used for the internet to find Facebook, and it’s consumers suffered as a result. They weren’t the only ones, in six hours Facebook lost 60 million dollars or 222,000 dollars a minute. Facebook may have been able to withstand these outages, but for many companies an outage can spell impending doom. If you are a business owner, you know that downtime is the enemy. How do you prevent an outage? Well, truth of the matter is they are avoidable, not preventable. Making sure you have a DNS network that can handle the volume you need it to is a key component. Load balancing can help split the traffic between servers as to not overwhelm them. There are more procedures, however, if you aren’t a tech minded individual, these are things that may be hard to implement and may not make much sense.

This is where having a strong MSP to run your network comes in. Partnering with an MSP such as the folks at Delval Technology Solutions can

help you alleviate your concerns and ensure that your DNS servers don’t fail. An MSP offers expert level network management and guidance, at a fraction of the cost of hiring an in house team. For more information, feel free to contact us while you are here, or set an appointment and see all of the things an MSP can do for you.


Phishing Attack: Red Flags To Avoid

Human beings are trusting. This is actually a proven scientific fact, we are wired to trust when oftentimes we shouldn't.  This is a partial explanation for people getting conned throughout history. The conmen of the past have been replaced however, by a new breed, hackers and cyber-scammers. Are you being scammed? Here's some red flags to look out for.

 

Have you gotten a notification that you won some contest you never entered or have been approved for a loan you never applied for? Don't proceed! These are red flags of phishing attempts. At first glance they may seem like they are coming from reputable companies such as PayPal or Facebook but they are from scammers looking to take your money or information. You must give consent to enter a contest, be it filling out information or buying an associated item like a ticket. No bank, anywhere, is just approving people for loans that didn't apply for one.

 

Sometimes these things are less obvious. You get an email from a higher up in your organization, with an urgent message. They need your help with money, but it must be in the form of a gift card. You are going to be logged out permanently, so you must click this link and enter your information. If it doesn't make sense, double check everything. Look at the sender information. Did they send it during business hours? Look at the email it was sent from, does it perfectly match up? Even then if it's an out of the ordinary request, your best bet is double check with them directly. Even if the email looks correct, the person may have had their account accessed directly from a hacker. Read it carefully for spelling and grammatical errors that may be minor but reoccurring. Usually, the people sending these are either using bots or come from a country that English is not the first language.

 

This occurs on social media also. You get a friend request from a friend on your friends or connection list. It seems odd since you are already connected to them. The best thing to do in that case is message the person directly. Ask them directly, "hey did you open a second account? I wanted to double check before I added you." Social media is also where we oftentimes keep clues as to our passwords for various accounts. In fact, one of the biggest ways that hackers are able to get this information is posts that make users indicate their birthdays, pets names, or other personal information that can serve as partial passwords for potential brute force attacks on accounts.

 

We all carry around smart phones that are usually connected to everything from our social media accounts to our bank accounts. These phishing attempts often come in the form of a text message. You can usually spot them using similar methods to phishing emails. They come from an unfamiliar number. Look for the same spelling and grammar errors you would, as well as links and urgent calls to action. Remember, because our phones link to just about everything we have, an sms attack could leave you more vulnerable than an email attack.

 

Now that you know the red flags to look for, you may be wondering why do they matter? Phishing attacks are usually the precursor to ransomware, a plague that has been hitting corporations around the country with no end in sight. Once these phishing attacks are carried out, these hackers have access to not only your data and credentials, but your network. From there your data, credentials, and even access to your account is sold for pennies on the dark web to other hackers to carry out financial cybercrimes on your business.

 

There are many ways to protect your business from these attacks and their attackers. The best way to do this is by partnering with a top-class MSP such as Delval Technology Solutions. By partnering with an MSP you get security features such as endpoint security, monitoring, and offer proactive management to keep you one step ahead of hackers. The best part, they train your staff on cyber security protocols and social engineering to make sure your whole team knows what to look for to keep your network safe.


ransomware attack pennsylvania

The FBI Warns of Ransomware Attacks in Pennsylvania

Ransomware attacks have become commonplace as part of national security discourse. Awareness of cybersecurity issues has been raised by the White House, FBI and several corporate giants as a result of increasing risk to businesses of all sizes across the nation.

Ransomware attacks are one of the fastest growing and most dangerous cybercrimes in today’s digital landscape. A world record was set this year for the largest ransomware payout, according to Business Insider, with the attacked insurance company shelling out $40 million to recover their data. Additionally, ransom fees are skyrocketing according to the National Security Institute, averaging a 3,900% increase from 2018 to 2020.

So, what can you do to protect your Pennsylvania-based business? Continue reading to find out the risks posed by ransomware and the steps you can take to protect your business now.

How Ransomware Works

Ransomware works by utilizing social engineering tactics, such as phishing, to lure users into revealing sensitive information or providing access to otherwise secure networks and systems. Once the malicious actor gets access, they encrypt the data and hold it for ransom in order to decrypt it. However, the mayhem no longer stops there.

As time has passed and ransomware-wielding criminals have become savvier, exposing the data breach to critical people, like investors and customers of the business they hack, increasing pressure on all sides to have the affected business pay out and pay out fast.

These ransoms are typically held to a time limit and request cryptocurrency as the form of payment, as it is nearly impossible to trace by law enforcement. And considering many forms of ransomware originate under the anonymity of the dark web, only about three out of every 1,000 cybercrimes are arrested and prosecuted, according to Third Way Think Tank.

The Overwhelming Majority of Experts Advise NOT to Pay

Ransomware is on track to cost its victims about $265 billion annually by 2031, with an attack happening as often as every two seconds, according to Cybersecurity Ventures.

But if it happens to you, keep your wallet shut.

The FBI advises never to pay the ransom. By paying the ransom and not reporting the crime, it makes the attacker harder to trace and exposes your business as a prime target, then causing future retargeting efforts to be focused your way. Many businesses run themselves into the ground trying to recover from ransomware attacks on their businesses.

And even if you do decide to pay as an attempt to keep the situation concise and quiet, Forbes estimates that nearly 92% of ransomware victims end up losing their data for good regardless of meeting the demands.

How to Recover from a Ransomware Attack

If you don’t invest in ransomware prevention, you could experience extensive downtime, reputational damage, loss of potential future business, expensive compliance penalties and more if you were to be attacked. It’s the unfortunate reality that over half of SMBs who experience a cyberattack end up having to close their doors.

Here are the recommended steps to take after a ransomware attack occurs:

  • Notify your cybersecurity team and authorities immediately.
  • Remove all affected devices from the network.
  • Disable cloud-based accounts and auto syncing.
  • Change all passwords across the network.
  • Do a complete wipe and restore across all devices.
  • Restore lost files from your last backup onto clean devices.
  • Re-enable cloud accounts.

We’ve seen too many businesses allow it to get to this point, rather than investing in long-term, comprehensive protection from the start. We have reached the point where cybersecurity is no longer an option. Much like auto or home insurance, we need cybersecurity to protect us from potential threats that could lead to a catastrophe before it happens. Otherwise, the burden of recovery rests fully on your shoulders.

Proactive Protection: Partner with Delval Technology Solutions

At Delval Technology Solutions, we understand our responsibility as Pennsylvania's leading experts in ransomware prevention, cybersecurity and managed IT services. Our number one priority is to stay ahead of the current state of cybersecurity to provide a zero trust, comprehensive environment for you to work productively and with ease. Regardless of the size of your business, industry or current objectives, a partnership with our experts can provide the peace of mind you need and the tools you deserve to get your jobs done well.

To request a security assessment with one of our experts, reach out to us today. Together, we’ll identify your weaknesses and fortify your business for today’s threats and tomorrow’s possibilities.


A Cyber-Security Glossary

Cyber-security is a big issue for many companies. The feeling that you may not be protected can be a scary one, and it’s something that many enterprises grapple with. They want to stay safe, informed, and ahead of the curve. However, the more one looks into these things, the harder they

can be to understand. This is why we are going to take some time today to go over some of the terminology and buzzwords that one might encounter, what they mean, and why they are important to your journey into a secure network.

Zero Trust- Zero Trust is a way to operate a network, with the assumption that no trust can be given. This is not to say not to trust your employees, but that when it comes to who gets into your network, do not trust that the person is who they say they are without proof. This goes beyond passwords, but encapsulates things such as multi-factor authentication (see next section) and other verification methods to ensure that the person trying to get in is in fact the person that should be there.

Multi-Factor Authentication (MFA)- MFA is a system in which a secondary or tertiary method is required before someone can access the network. This verification can be in the form of entering a code from an email or text, using a push method, or answering a verification phone call in order

to access after putting in ones password.

Endpoint- An endpoint is a remote device that is connected to your network. These range from smart phones, to laptops to tablets. It also

includes your servers and even the smart refrigerator you bought for the break room. These endpoints all access your network, which is why endpoint security is important.

Social Engineering- Social engineering is a form of treachery in which a person is convinced to act against their best interests. This includes phishing emails, usb ports full of viruses left around, and many other means. The key is the human element involved. This is why social engineering attacks are the most dangerous, the criminals use your team against you.

Ransomware- Ransomware is a malicious attack that takes your network and data hostage. The goal is to get the person or enterprise to pay a

ransom, usually Bitcoin, to the attackers in order to get their data back. This past year, major ransomware attacks were carried out against infrastructure and business, with no signs of slowing down.

Malware- Malicious software. The intent of malware is to steal data, be it financial information, login credentials, and other information that can either be sold or used to access your network. These attacks come in many forms. They include spyware, viruses, Trojans, spyware and ransomware.

Patch- A patch is an update put out by a software company to close holes in the software that may allow for intrusions.

Dark Web- The dark web is the third area of the internet, which requires a hidden browser and a VPN to access. The dark web serves as a marketplace for hackers to sell data, plan and carry out attacks, as well as being the home of many illicit businesses. Oftentimes bank account details,

credit card information and login credentials are sold for pennies on the dollar.

Breach- A breach is when a network has been compromised. Usually this is in reference to when secure sections of a network are accessed

and data has been leaked to the dark web.

Compliance- Compliance refers to the laws and procedures that must be followed to stay within the confines of the law. An example of

this would be the HIPAA act, where medical practitioners are required to follow certain protocols in order to keep people’s medical information confidential. Not maintaining proper compliance can lead to steep fines and lost of consumer trust.

Risk Management- A form of proactive management in which an expert, such as Delval Technology Solutions analyzes your current technology.

This allows them to spot any risks that may be currently occurring, as well as to help identify future risks so that they can be avoided.

Phishing- A phishing attack is when a person or group of people are breached via misleading communications. This can come in the form of an

email, usually with an extreme sense of urgency that appears to be from a trusted source, a similar text message or a phone call. These texts and emails

usually have an attachment or a forum that appears to be from a trusted individual but in fact is from a malicious actor. The calls are usually telling you that there is an extreme emergency and you need to give your information immediately.

Firewall- A network security system that controls who enters and exits the network based on preset conditions.

When you speak to a managed service provider or network service provider, keep these phrases in mind. For your cyber-security needs, having an MSP that covers all of these bases is crucial. Cyber-security is a living breathing thing, the old ways of spam blockers and firewalls don’t hold water anymore. You need comprehensive security to keep your business safe.


Southeast Pennsylvania Flooding and Disaster Recovery

This past week, the Southeastern Pennsylvania region was hit with an unprecedented storm system. Hit with flooding that rivals Hurricane Sandy, and seven tornadoes touching down in Bucks and Montgomery Counties, the losses experienced were catastrophic for many. Families lost their homes or had their belongings flooded out. Businesses lost offices, assets, and many lost valuable time as their networks were shut down.Hence why disaster recovery protocols are so important.

It has been stated in the past that a company can survive three days of downtime before beginning to approach it’s demise. In fact, 70% of businesses who go under for more than three days, go under for good. A proper game plan and proper implementation can minimize downtime and help your

business survive the wrath of a natural disaster. The best way to do this is by teaming with a Managed Service Provider such as Delval Technology Solutions to help you protect your business and act in your best interest.

The first thing to do is seemingly the most obvious, being proactive and making a plan. Take stock of all of your inventory, be it virtual or physical. This isn’t limited to things you are selling or shipping. How many work stations do you have? How many phone lines do you operate? Are there ways

to better secure your facility? What disasters are you attempting to get ahead of or protect against? Where is your data going? Is there a secondary site you can move to? These are all important questions to ask yourself so you know the destination.

Proper data backup is an important part of a good recovery plan. However, just backing up your data is only one step. It has to be accessible to your team and yourself no matter the situation or location. It is imperative to test your network. This will ensure that everything is being backed up properly and is legible when you need it to be. Also, it is important to make sure that this data is accessible from anywhere, if your office is underwater and you have to work from home, you still have it. With an MSP such as Delval Technology Solutions, we handle bringing your data safely and securely to the cloud.

From there, it is able to be accessed remotely by your team. This isn’t merely limited to your data either, your software from the 365 suite even down to your phone systems can be accessible from the cloud.

It isn’t only a matter of your virtual data. The human and hardware factors are important as well. There is a story that gets told around the office here at Delval Technology Solutions. There was a major storm a few years back that knocked out power to a client that ran a logistics company. They were tasked with guiding and tracking trucks that were still on the road, and downtime was not something they could afford to have. They had a full backup

plan, employees on site, but were not prepared for an outage of this magnitiude. The DTS team worked all day and night to bring out generators to them and rewire the premises to get them back up and running so all their data and network capabilities were accessible to keep the trucks running. Working hand in hand with the company’s team, DTS was able to ensure that the disaster, while inconvenient was not a catastrophe.

Keeping communications up is also a key factor for companies. Clients and vendors call you daily. Your team needs to be able to continue their day to day operations, be it simple communications, collaborating on projects, or sending invoices. This all requires a network that can stay up and running regardless of where you are. The best way to achieve this is the cloud. A proper cloud service provider such as Delval Technology Solutions, is

proactive in their cloud approach, preparing you for any catastrophe before it hits.

All of this may not prevent a disaster. However, it will allow your business to bounce back instead of crash and burn. Make your plan. Get your Disaster team picked, making sure you have all the experts you need. If you don’t have them on hand, contact an MSP such as Delval Technology Solutions. Back your data up and test it, as well as test your cloud technology. Take an inventory of what you have, and finally make sure you don’t lose communication. This will help you ensure that your business isn’t a statistic in anything other than successful disaster recovery.


What to Know About the T-Mobile Hack

Hackers are back in the news this week. This time, cellular carrier T-Mobile, which is used by 104 million people on a daily basis, was hit with a massive breach. This breach exposed the data of almost 50 million T-mobile users. This attack was not limited to current users, with former and prospective user data being compromised as well. Reported on August 15th, this breach was one of the largest attacks on a cellular carrier in recent memory. T-Mobile, the second largest cellular carrier in the country, apparently was lax when it came to

securing their network.

A 21 year old named John Binns, an American citizen living in Turkey, claimed responsibility for the attack and was able to provide proof to the Wall Street Journal and top cyber security professionals. Binns was able to access the network via an unsecured router at a T-mobile facility in Washington. This allowed for him to navigate through over one hundred T-mobile servers to find the information that he was looking for. Like many hackers, Binns was looking for any way he could to gain access into the network. While it took a bit of time, within a week Binns had access to millions of pieces of valuable customer data.

This data consisted of full names, birthdates, credit card numbers, social security numbers, drivers license numbers and bank account information. "I was panicking because I had

access to something big. Their security is awful," Binns recounted to the Wall Street Journal. "Generating noise was one goal." Unlike many hackers who wish to hide behind anonymity, Brinns was more brazen, speaking to reports from both Motherboard and Bleeping Computer, two of the countries top tech publications. He explained that he had routed around the servers and found the treasure trove, an Oracle database server full of customer information. He even shared screenshots showing his connection to the server to prove he was the man behind the attack.

T-Mobile eventually recognized they were breached and forced Binns out of the server. This isn’t before he made copies of what he claims is 106 GB of customer data. In fact, he did drop a trove of data onto the dark web, which is where most stolen data ends up, which he sold for six Bitcoin, which as of this writing has a value of three hundred thousand dollars. Binns reasoning for the attack is as follows. He claims that he was accused of being part of a botnet gang by the FBI and the CIA. From there he further alleges that the agencies removed him from Turkey and brought him to Germany where he was tortured for days. In fact, he went as far as to file suit against the agencies that alleges he was subject to illegal break-ins and wire-tapping by the agencies and accused of being a member of ISIS, which he fervently denies. In a message relating to the attack shared via Twitter Binns said "The breach was done to retaliate against the US for the kidnapping and torture of John Erin Binns (CIA Raven-1) in Germany by CIA and Turkish intelligence agents in 2019. We did it to harm US infrastructure.” While he has neither confirmed or denied being tied to a hacking group, he did acknowledge that he needed help getting into the servers.

Unit221B LLC, a cyber-security company, made T-mobile aware of the attacks after finding the data on the dark web. T-Mobile officials have stated that they are currently cooperating with law enforcement in an ongoing investigation. Due to this attack T-Mobile has partnered with cyber-security agency Mandiant to conduct a full scale investigation of the attack. They have also claimed to have notified most if not all current and past customers as well as prospectives that were affected by the hack. The carrier has stepped

up security features offered to their customers, including two free years of identity theft protection, a scam sweeper app, and are now offering what they refer to as “Account Takeover Protection”. They have urged all their customers to reset their passwords on all platforms.

While this is the biggest attack to be carried out on T-Mobile it isn’t the first. In fact the company has been breached four times since 2018, the largest previously being a breach of 200,000 users data. Another attack saw the logins of company employees being released to the dark web. Attacks such as these have seen nearly a 500% increase since 2019. The methods of these hackers are becoming more evolved and more invasive by the day. This is why proper cyber-security for your enterprise is invaluable. While there are many steps that you can take on your own, such as proper password maintenance and running firewalls and anti-malware software, it is no longer enough to stop there. Partnering with a security minded MSP, such as Delval Technology Solutions, can make the difference between having a minor hiccup or losing thousands if not millions of dollars in data, as well as the trust of your employees and clients. For more information, a system assessment, and a free dark web report, where the dark web is scoured to see if any of your data has been compromised, reach out to Delval Technology Solutions today.


The Bottom Line on MSP's

With the end of fiscal year 2021 rapidly approaching, now is the time that many companies are setting next years budget, evaluating current positions in the market, and looking for ways to decrease headaches and increase their bottom line. Some companies are looking to hire new, talented employees, from salespeople to truck drivers and warehouse workers. Others are looking to find areas in which they can maximize existing assets to drive revenue and growth for their enterprise, and some are trying to right the ship to avoid a seemingly inevitable crash.

One of the focus points for many companies is their IT division if they have one or filling a gap in their network management in the most effective way possible. This is where a managed service provider comes in. A managed service provider gives you all of the expertise of an in-house IT department at a fraction of the cost. In the United States, the

average cost of employing an IT professional can range anywhere from $60,000 a year to over $100,000 a year depending on the level of experience and expertise of the employee. IT being the multi-faceted department that it is, if you were to try to fill all these necessary roles, such as help desk, security, network professionals, and CIO’s, you are looking at spending anywhere from hundreds of thousands to millions of dollars a year depending on the size of your enterprise. An MSP, such as DelVal Technology Solutions, gives you

unfettered access to these professionals on a contractual basis, often for less than it costs to employ a single IT person per year. For this lower cost, you have access to an entire team that can be on hand when needed, monitoring and securing your network, watching out for your blind spots, and advising you on important technological decisions.

Take a look around your office space, if you haven’t done proper technological house keeping in a while, there is a good chance you have a lot of unneeded hardware. When you bring on an MSP, one of the first things they will give you is a tech assessment and roadmap. Chances are you don’t need a lot of the extra hardware you are running or planning to buy. A proper MSP like DTS will help you take your business to the cloud. This move will free up a lot of space as well as help you cut down on your energy costs by eliminating

redundant hardware.

This also works with software too. Many MSP’s are partnered with top SaaS (software as a service) providers, allowing you to pay monthly for things like Microsoft Exchange, 365, and your Adobe suites. By subscribing to these licenses, it allows for easier, more affordable scalability and the ability to add users without an extra associated cost. Another benefit of an MSP is the amount of downtime you can eliminate on a consistent basis. Downtime can plague businesses, in fact, it has been said that 72 hours of downtime can lead to a destruction of a company almost 70% of the time. Having a great MSP on your side, such as Delval Technology Solutions, gives you access to technicians, a help desk, and a

security team all wrapped into one monthly payment. If you have a problem, be it an outage, employee confusion, or a catastrophe, your MSP is there to make sure

you are up and running again as quickly as possible.

Not having to worry about employing an entire in-house IT team also allows you to reallocate funds to other departments, as opposed to allocating new funds to these departments. This can open many doors for your business. That extra available revenue can be used to market your company, invest in new products or services, hire new employees, or incentivize your current team. Whatever you do with those funds is up to you, but partnering with an MSP can help you turn your savings into profit, not only helping your bottom line, but growing it as well.

Many companies look at cyber-security as insurance, but it can be so much more than that. Attacks and breaches can cost companies thousands if not millions in losses and regulatory fees, on top of the downtime it can cause. A security minded MSP partner, such as Delval Technology Solutions, can not only help you recover from these pitfalls, but also avoid catastrophe before it happens. They can aid in training your staff, monitoring your network, testing for holes that intruders can get into, and protecting your endpoints. On top of this they can help you ensure that you are compliant, which can be confusing as new regulations or changes to existing regulations seem to change on a near daily basis. Staying ahead of cyber-criminals and regulatory issues can be the difference between smooth sailing and lost revenue and market trust.

While partnering with an MSP may seem like a bill to pay, it is in fact a way to save money. You can cut down on existing overhead, be it personnel or technology. It allows you piece of mind that you will be able to enjoy reduced downtime and increased productivity, making for a healthier company ecosystem. The headaches and anxiety of cyber-security and compliance can be replaced with piece of mind knowing your business is protected, allowing you to focus on your bottom line.


cybersecurity training pennsylvania

Arm Your Employees with Cybersecurity Training in Pennsylvania

At Delval Technology Solutions, we know cybersecurity training is an excellent way to teach your employees how to spot a scam. But that doesn’t quite capture the urgency of making sure your team knows how to defend your business.

Hackers attack every 39 seconds, according to the University of Maryland. With cybercrimes increasing in frequency and criminals growing increasingly sophisticated with their techniques, training your team is no longer an option; it’s a necessity.

With a data breach that is all but certain to cause expensive downtime, compliance fines and reputational damage, it’s time you armed your team with a comprehensive array of cybersecurity solutions. From identifying spam and malware to social engineering and phishing, it’s not as complicated as you might think to get each team member on board with protecting your data — and your company.

A Solid Way to Defend Your Business

Professional cybersecurity training teaches the basics, such as how multi-authentication passwords are the first line of defense to protect your sensitive data from hackers. Your employees can be trained to never use the same password for their accounts. They can be taught to use strong passwords that use a mix of symbols, letters and numbers, so no one will come close to guessing it.

Your employees can’t be expected to walk in the door on their first day and know how to identify cybersecurity threats. But one of the downfalls with security awareness is that some employers only employ training as an onboarding event. Unfortunately, your team will be faced with threats continually — not just on their first day or week on the job.

When confronted with cyberthreats, most people can’t tell the difference between a legitimate link and a malicious one. This is probably why 95% of cybersecurity breaches are caused by human error, according to IBM.

Cybersecurity training mimics the latest threats and teaches employees how to separate legitimate and questionable emails.

As a business owner, you can institute policies that ingrain bulletproof cyber hygiene habits, such as instructions for emails, the internet and social media platforms. But be sure to make the training consistent and a regular calendar event.

How We Help

The team at Delval Technology Solutions gives you pertinent guidelines that keep your data safe with regularly scheduled training on how to avert the most up-to-date scams. It’s important that your employees stay fresh in their knowledge and on guard against cyberthreats. Once they’re in the throes of their roles, it might not be top of mind to safeguard your data. But frequent and continual training throughout the lifetime of their roles ensures that the skills they develop remain relevant and applicable to the most modern threats.

With more companies succumbing to cyberattacks, it’s crucial that 100% of your team is on deck to stave off lurking threats with cybersecurity solutions. If your long-term goal is to grow your business and succeed — we know it is! — training your employees to recognize malware and phishing or any of the other lurking dangers is a necessity.

If given a chance, your employees want to help you dodge cybersecurity threats. Give them the shared responsibility of acting as your defender, and they’ll gladly comply — they want your business to thrive, too. They just need the tools and knowledge on how to do it.

Cybercrimes are becoming more sophisticated, and data breaches are rapidly increasing. Arm your employees with the knowledge they need to improve their cybersecurity procedures, policies and best practices. Help them help you.